We've updated our Privacy Policy to reflect the increased transparency requirements of the EU General Data Protection Regulation (known as the 'GDPR').
 
Trusted Technical Solutions
GuruAid is the Technical Solutions Division of Lester Inc, a company incorporated in 1981 in the U.S. and based in East Haven, Connecticut.
Our mission is to make technology work for small businesses and connected homes. Users are grappling to keep pace with the blistering pace of innovation in information technology. We help customers deal with this complexity.
We help customers deal with this complexity by assisting them in product purchase, deploying technology, learning to use technology, and troubleshooting complex problems so as to make IT hassle free.
GuruAid

What our client say...

 

Support for ASUS® Laptops

Installaion
ASUS carries a complete range of laptops and notebooks, covering different form factors, and user interface, under the Transformer Book & ZenBook brand names. Most ASUS laptops come preinstalled with Windows, device drivers, and other required software. However they still require additional configuration for optimal use. For example, upgrading an old ASUS laptop with Windows XP to Windows 7 or Windows 8 has a bewildering set of configuration options that only certified technicians can fully understand. The product installation instructions are often confusing. Our experts can help install and configure your ASUS Laptops the way you want.
 
Repair
Computer laptops and notebooks are becoming more complex. ASUS laptop computers are no exceptions and can run into unforeseen issues. Your Windows Update utility may unexpectedly stop working; device drivers for printers or scanners may not work; or your wireless mouse and keywords works sporadically; or the security software may stop abruptly. No matter how complex the problem, you can count on our certified technicians to spend as much time necessary to fix the problem until you are completely satisfied.
 
Optimize
ASUS laptop computers, like all other computers, can get bloated after some time. As you use your computer to surf the net, download application, play games, and clutter your computer with unnecessary data, you will slow down your ASUS laptop. Even simple tasks such as starting and shutting down Windows can take long time. Internet connection with a browser such as Internet Explorer may slow down. Or you start getting a buzzing sound from your laptop after some hours of operation. Our technicians know all the tricks of the trade to clean up and tune-up your PC so that it regains its past glory.
 
Use
ASUS laptop computers, in addition to Microsoft Windows are bundled with a broad range of software products, utilities, and tools. Some software like Windows Firewall, or Disk Defragmenter, diagnostic tools like Event Viewer and Task Manager, are bundled with Windows. Microsoft Office, Antivirus from McAfee or Norton are paid software you may have added. Still others like browsers or apps like Skype are free tools downloaded from the web. This software stack is becoming quite complex. You need someone like GuruAid who can help you make sense of the new feature-functions and guide getting the most out of your computer.
 

ASUS® Product News

ASUS Product News
Asus C200M Chromebook Review
read more
ASUS Product News
A touchscreen for less, but compromises, too
read more
ASUS Product News
Asus ZenBook X305
read more
 

ASUS® Tech Issues

ASUS Issue
Could someone show me how to setup my RT-AC66U router to be accessed remotely. Cant seem to find it anywhere.
read more
ASUS Issue
Today I tried to install Windows 7 from a USB stick but wasn't able to boot from it.
read more
ASUS Issue
used the ez-mode tool in the BIOS to create a RAID 0 array of a pair of Samsung EVO 840 500GB SSDs ...
read more