Help & Support for McAfee®
McAfee provides security solutions for PCs, Macs, tablets and mobile devices used by consumers and businesses. McAfee product line includes McAfee Antivirus Plus, Internet Security, Total Protection, LiveSafe, SiteAdvisor and other such offerings. McAfee products can be installed by downloading or from a CD purchased at retail outlet. McAfee software installation can run into problems such as conflicts with another security software, blockage from viruses, multi-device license management, product key recognition issues, or error in updating .DATs file. GuruAid's McAfee experts can help sort out these and related McAfee software installation issues.
Antivirus software, given growing nature of security threats, is becoming more sophisticated and complex. McAfee security software portfolio is no exception. Unexpected problems can often result from the complex interactions between the security software and the operating system. For example, McAfee software can sometimes cause internet connection problem, the built-in firewalls can conflict with Windows firewall, system gets an unexpected error while scanning files, system gets hanged abruptly or an older version of McAfee cannot be uninstalled. Fixing these problems is not easy. We at GuruAid can help you troubleshoot these issues.
All antivirus software detects malware infection by comparing the database of virus signatures with the bit stream of the files and folders on a computer. Since the signature database is huge and a user may have thousands of new files, emails and other documents, this process takes time and also requires microprocessor time. This means that depending on how the McAfee software has been configured other applications can slow down. Our technicians know the different techniques to ensure that your computer performance is not compromised as a result of one of McAfee's security product solution.
McAfee security software is easy to configure and use. But if you are not technically savvy you probably need help. So for example, product like McAfee Site Advisor Enterprise helps in customizing authorization i.e. blocking of website access, control messaging, assign actions based on safety ratings, and implement additional protection for remote users - all to ensure policy compliance. However, there is limited guidance on what these options mean and which options one is supposed to select. These manual steps are beyond the capability of most users. GuruAid security experts can help you with such software usage issues.
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